StoryLine VA

General Disclaimer

StoryLine VA ("we," "us," "our," or "the Service") provides AI-powered writing assistance tools designed to help veterans generate documentation for VA disability claims. The Service is intended for informational and writing assistance purposes only.

Medical Disclaimer

We Are Not Medical Professionals

StoryLine VA does not provide medical advice, diagnosis, or treatment. The Service:

• Does NOT diagnose medical conditions
• Does NOT provide medical opinions about your health
• Does NOT determine service connection from a medical perspective
• Does NOT replace examination by qualified healthcare providers
• Does NOT constitute a medical opinion that can be used in lieu of a doctor's evaluation

Consult Healthcare Professionals

Any medical information included in generated documents is based on publicly available research and should be reviewed by qualified medical professionals. You should always:

• Seek medical evaluation from licensed healthcare providers
• Obtain proper medical documentation for your claim
• Have medical professionals review any medical references in your documents
• Consult with VA healthcare providers about your conditions

Legal Disclaimer

We Are Not Attorneys

StoryLine VA does not provide legal advice. The Service:

• Does NOT constitute legal representation
• Does NOT establish an attorney-client relationship
• Does NOT provide legal opinions about your claim
• Does NOT file claims on your behalf
• Does NOT represent you before the VA

Consult Legal Professionals

For legal advice specific to your situation, consult with:

• Accredited Veterans Service Officers (VSOs) - many provide free services
• VA-accredited attorneys or claims agents
• Your local VA Regional Office
• Veteran legal clinics or pro bono legal services

Legal Citations and References

While the Service may include references to Code of Federal Regulations (CFR) sections and VA case law, these references:

• Are for informational purposes only
• Do not constitute legal interpretation or application to your specific case
• Should be reviewed by qualified legal professionals
• May not be current or applicable to your situation

No Guarantee of Claim Approval

Using StoryLine VA does not guarantee your VA claim will be approved. The VA makes all decisions regarding disability claims based on:

• Medical evidence
• Service records
• Applicable laws and regulations
• Individual case circumstances

The quality of a personal statement is only one factor in the VA's decision-making process. Even a well-written statement cannot overcome lack of medical evidence, insufficient service connection, or other claim deficiencies.

AI-Generated Content and Accuracy

AI Technology Limitations

StoryLine VA uses artificial intelligence (AI) technology to generate content. While we strive for accuracy, AI-generated content:

• May contain errors, inaccuracies, or incomplete information
• Should not be assumed to be factually correct without verification
• May not reflect the most current laws, regulations, or medical research
• Requires human review and judgment before use
• Cannot replace human expertise or professional judgment

Your Responsibility to Review

You must:

• Carefully review all generated content for accuracy
• Verify that information accurately reflects your situation
• Correct any errors or inaccuracies before using documents
• Ensure all statements are truthful and accurate
• Not submit false or misleading information to the VA

Privacy and Data Handling

While we do not store your personal statements or medical information after processing:

• You should not include personally identifiable information (PII) beyond what is necessary
• You should review our Privacy Policy for details on data handling
• You are responsible for the security of downloaded documents
• You should not share documents containing sensitive information unnecessarily

Medical Records Upload & Protected Health Information (PHI)

Client-Side Processing

Your medical record files (PDFs, images) are processed entirely within your web browser using open-source libraries. Original files are never transmitted to, stored on, or accessible by our servers. Text extraction and PII scrubbing occur on your device before any data is sent.

Automated PII Removal

We automatically detect and remove common PII patterns (Social Security Numbers, phone numbers, email addresses, physical addresses) from extracted text before transmission. However, we cannot guarantee complete removal of all sensitive information. You are responsible for reviewing the extracted text preview and ensuring you are comfortable with what will be sent.

Transient Data Processing

Extracted text from your medical records is sent to our AI service provider (Anthropic) for document generation. This data is:

• Processed in-memory only — never written to databases or file storage
• Not stored in server logs (only character count is logged)
• Not used by Anthropic for AI model training (per their API data policy)
• Discarded immediately after document generation completes

Not a Health Information Exchange

StoryLine VA is not a HIPAA-covered entity, health information exchange, or medical records management system. We do not maintain, store, or manage your medical records. The upload feature is a convenience tool that processes files transiently for document generation purposes only.

Your Responsibility

You are responsible for:

• Reviewing all extracted text before consenting to transmission
• Understanding that AI may misinterpret information from your records
• Verifying all AI-generated content for accuracy before use
• Securing your downloaded documents and original medical records

DBQ & C&P Exam Preparation Guides

These guides:

• Explain evaluation criteria from 38 CFR Part 4 (Schedule for Rating Disabilities) — this is publicly available regulatory information
• Describe what specific DBQ forms assess and what examiners will measure
• Help veterans understand rating levels and what each requires
• Encourage truthfulness and accuracy in all VA examinations

These guides do NOT:

• Tell veterans what to say to achieve a specific rating
• Encourage exaggeration or misrepresentation of symptoms
• Constitute medical advice or disability evaluation
• Guarantee any specific rating or claim outcome
• Replace consultation with a VSO, attorney, or medical professional

Veterans are encouraged to be completely honest during all VA examinations. C&P examiners are independent medical professionals who form their own opinions regardless of preparation materials. Misrepresentation of symptoms is a federal offense.

Third-Party Resources and Links

The Service may reference or link to third-party resources, including:

• Medical studies and research papers
• Legal databases and CFR citations
• VA websites and resources
• VSO and legal service websites

We do not control and are not responsible for the accuracy, availability, or content of third-party resources. References to such resources do not constitute endorsement.

Limitation of Liability

To the maximum extent permitted by law:

• StoryLine VA is provided "as is" without warranties of any kind
• We make no guarantees about the accuracy, completeness, or usefulness of the Service
• We are not liable for any decisions made based on Service-generated content
• We are not liable for claim denials, delays, or outcomes
• You assume all risk associated with using the Service

Not Affiliated with the Department of Veterans Affairs

StoryLine VA is an independent service and is not affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs, the Veterans Benefits Administration, or any other government agency.

All references to "VA," "Department of Veterans Affairs," or related terms refer to the government entity and do not imply any official connection or endorsement.

Changes to This Disclaimer

We may update this Disclaimer from time to time. Your continued use of the Service after changes constitutes acceptance of the updated Disclaimer. We will post the date of the last update at the bottom of this page.

Questions About This Disclaimer

If you have questions about this Disclaimer or the limitations of the Service, please contact us at:

Email: storylineva@gmail.com